At Pure Delight Organics, we value your satisfaction and aim to provide you with the best quality products. If you’re not fully happy with your purchase, please review our simple return and refund policy below.
Return Window
- Returns are accepted within 5–7 business days from the date of delivery.
- Products must be unopened, unused, and in original packaging.
How to Request a Return
- Contact our customer support team within the return window at puredelightorganics@gmail.com or call +91-7810054821 (Monday–Saturday, 10am–6pm IST).
- Share your order number, reason for return, and product details.
- Once approved, we’ll provide you with the return shipping address and instructions.
Return Process
- Refunds are processed once the returned product is received and inspected.
- Refunds will be made to your original payment method within 5–7 business days.
Exchange Option
- You can request an exchange for a different product or size (based on availability).
Damaged or Defective Products
- Please report any damaged or defective items immediately on receipt of delivery.
- Replacement or refund will be arranged after verification.
Cancellation Policy
- Orders can be cancelled before dispatch only.
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Once shipped, cancellation requests cannot be accepted.
Need help?
Contact us at puredelightorganics@gmail.com or Call +91-78100 54821 (Monday–Saturday, 10am–6pm IST) for questions related to refunds and returns.
